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After-sale service
First, the purpose of service
Warm service, rapid response, accurate judgment, the integrity of others.
Two, after-sales service guarantee measures
The establishment and perfection of the service network, the requirements of users of a reply within 4 hours, on the urgent need to service customers and strive to 24 hours rushed to the scene, the user that he is truly "".
Three, the quality of service commitment
Quality of service, "customer first" is our service principle, engineering company responsible for the military, civilian products after sale service work, requiring employees to quickly respond to the work, problems in a timely manner, warm service, strict commitment. Especially for military products, requiring employees to do: be strict in one's demands of work, responsible for product quality, truly customer satisfaction I satisfied.
Four, commitment to product quality
The implementation of "Baotui, Baohuan, warranty" commitment to quality problems, to achieve customer satisfaction.
Five, product maintenance, maintenance manual
1, the daily maintenance of slurry pump
2, the centrifugal pump troubleshooting:
1) the main fault and processing method of centrifugal pump
2) causes and treatment measures of pump vibration
3, motor fault processing
4, submersible motor fault handling
Electric valve drive 5, treatment failure